Case Study: Pay Negotiation

Characters:Kay - Finance ManagerRobert - Accounts Director, Union Member Problem: Robert demands a 8% pay raise for his team with the recent achievement of increasing the profit of the organization by 15%. He feels that his team should be compensated for the hard work and long hours they have poured in over the last few …

Stereotypes

Stereotypes arise from the natural linguistic tendency to organize phenomena into meaningful categories. It involves accepting widely held belief systems about particular groups. These beliefs can be very limited and detrimental to intercultural understanding and communication. In what ways do stereotypes affect the way that we communicate with each other? According to Pennington, there are …

The Johari Window model

Introduction The Johari window model is used to enhance an individual’s perception on others. It enables the individual to further improve themselves and better understand others. This model runs on two ideas: 1. Trust, which is acquired by revealing information of oneself to others.2. Learning about yourself from the output/feedback of others. It consist of …

Shannon and Weaver model of communication

Shannon and Weaver model of communication came about as the "mother of all models" which provide a technological edge over other linear models. This model comprises of six interrelated concepts: Sender, encoder, channel, decoder, receiver and noise. Despite these intricate concepts, it is however, incomplete. Explanation of Shannon and Weaver model of communication Sender- Every …